SECRETS OF EFFICIENCY

Synopsis: Communication For Productivity Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave).

  
8 MAR 1985

To:

REVEREND SWAMIJI

MR. & MRS. DESAI  (Chairman)

AND FRIENDS,

It  gives me  great pleasure  to welcome  Swamiji  amongst us today.  When  I  say that  we have  been eagerly  waiting for this day, I know  I am not alone in feeling so.  Thousands of L&T-ites have eagerly awaited this evening.

I also welcome all of you who have  come out in great numbers to listen to Swamiji.

Whereas it  is my pleasure  to welcome you,  it will  be your pleasure to listen to Swamiji talk about

"Secrets of Efficiency"

Thousands of years ago,  on the battle field  of Kurukshetra, Arjuna told Lord Krishna,

"I am your disciple, you be my teacher".

It  was  then  that  Lord  Krishna  gave  Arjuna  the  divine knowledge of Karma-Yoga, and finally said,

"Now with a strong  determination, arise, 0 son of  Kunti and fight this holy-war against the evil."

This evening  I request  Swamiji to  accept 7000  L&T-ites as his disciples and tell us  the relevance of Karma Yoga to the men and women of this industrial society in the year 1985.

Thank you

H.C. PAREKH