Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers /
Union Leaders, following a period of strike / Go slow / Murders (1979 -
1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open /
honest communication led to a remarkable atmosphere of trust between
Workers and Management, which, in turn, increased productivity at 3% per year
(ave).
|
12 Feb 1986
To:
Dear Manager
THE FISH,
THE FROG & THE TORTOISE
In the
"Tales from Panchatantra", there is a
story about 3 friends, a fish, a frog and a tortoise, all of whom stayed in a small pond.
One year there were no rains and the pond started drying-up. As soon as
the
fish realised this (it was the
first one to realise) it slipped out of
the small pond into a stream
which flowed out and took shelter into a
large lake.
It took the
frog somewhat longer to realise the danger when
some children caught it in the drying mud. But somehow it managed to escape
from the hands of the kids and slipped away into the stream.
The tortoise was
the slowest - both
in walking and in
thinking; and did not realise what was happening till the entire pond had dried up.
He kept on roaming aimlessly on the caked-up bottom of the pond wondering what had happened to his friends who were not to
be seen around.
If you wish
to know what "naseeb" befell the
tortoise, you must read the Panchatantra yourself. On the other hand, you can always make a
guess.
But to
answer the question
You will
need to, read the enclosed articles/news-items.
Which raises
the next question,
"If we at
L&T could forecast our
fate, could we do something now to change it to our
liking?"
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