Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers /
Union Leaders, following a period of strike / Go slow / Murders (1979 -
1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open /
honest communication led to a remarkable atmosphere of trust between
Workers and Management, which, in turn, increased productivity at 3% per year
(ave).
|
27 Oct 1986
To:
Dear
Friends
Keeping Score
The season
of cricket-tests have just begun and in the months to come, test-scores 'will
be discussed in Powai,
from the start of a match till the end.
There will be
excitement everywhere - all throughout the day. All of
us will identify ourselves with
the Indian team and monitor their
progress. We will feel happy, if they are doing well and feel
unhappy if they are losing the game.
All this is
very natural - very human.
Then, how
come we forget it when it comes to playing another game called
"Economy Drive"?
In fact, in
this game, we ourselves are the
players .'
If our team has a
target, a goal — then
someone must keep score. But what good
is a 'score' which is
kept secret ? Then no one is
excited - no one is motivated - and no one
is cheering nobody I And players
don't like to play if nobody is
cheering them.
So today, I
wish to cheer the PGM Group.
Under Economy
Drive, it had set
some target for SAVINGS during the 4 months of June-September 1986. And here is
the SCORE - CARD :
SAVING (RS. - lakhs)
|
|||
TARGET
|
ACTUAL
|
||
1.
|
Material
Cost
|
3.60
|
2.13
|
2.
|
Overtime
|
1.40
|
2.71
|
3.
|
Power
conservation
|
1.45
|
1.13
|
4.
|
Travelling/Conveyance
|
0.47
|
1.90
|
5.
|
Economising
on Purchases
|
-
|
0.14
|
6.
|
Other
Expenses
|
0.26
|
0.51
|
TOTAL
|
7.18
|
8.52
|
We also
deferred purchase of electrical fittings worth
Rs. 0.87 lakhs.
There was
also a saving of Rs. 0.96 lakhs due to reduction in usage of hired-cars (contributed by all groups).
My
CONGRATULATIONS to all those who worked for
these savings !
In the
meantime, we in PGM,
have set for ourselves, a target of
saving Rs. 56 lakhs
during the current year. And with your co-operation we should be able
to exceed that.
I seek your co-operation in :
- reducing
all wastages in the consumption of :
-
water
-
electricity
-
stationery
-
canteen
food, etc.
handling canteen
crockeries with more care
to reduce breakages
improving
efficiency at all levels by working
harder to reduce cost.
I am quite
sure that other groups too have done
well in their drive for economy. As far
as PGM group is concerned, I will let
you know the score sometime in Jan
1987 - for the first quarter of 1986-1987.
Mount Kailash -
of our Profitability - is somewhere in the
Himalayas. Out of
the 68 drivers
who have entered the Himalayan Car Rally
this week, only 20/25 will complete
it successfully after a tough ride of 2840 KM.
Will we
reach the destination in our
"drive" ?
H.C. PAREKH
No comments:
Post a Comment