Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers /
Union Leaders, following a period of strike / Go slow / Murders (1979 -
1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open /
honest communication led to a remarkable atmosphere of trust between
Workers and Management, which, in turn, increased productivity at 3% per year
(ave).
|
4 Nov 1986
To:
President
BKS Union
LT - Unit
HOUSE KEEPING - is for everyone
In the
quality-month, the first thing we can attempt is to improve the
"quality" of our house-keeping.
It is not
too technical. It is simple. It can be achieved by everyone-and with very
little extra effort !
If 5000
people throw things (raw materials, components, products scrap, packing
materials, banana-skins, Batata-Vada covering, etc etc) all over, even 500
full-time sweepers will not suffice to keep Powai clean !
At home, we
put things in proper place and expect our children to do likewise. Then why do
we keep. throwing things all over in Powai ? Why can't we stack/keep things
neatly -even if it is a neat heap or a pile ?
I think it
is high time that "good house keeping" ceases to be a
"management-function" ! It should become "every-employee-
function". It must become a "people's movement". Only such
movements can last - movements which become our second- nature. Rest will come
- and go as fads.
I would
request you to put these thoughts across to
- Members
of Works Committee.
-
Shop-reps.
and ask them
-
What can you
do ?
-
How can you
help ?
Let us begin
"employee-participation" where it is easiest and success guaranteed!
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