Letters
written to some 7500 Workers / Managers / Union Leaders, following a period
of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen
& Toubro Ltd. This direct / open / honest communication led to a
remarkable atmosphere of trust between Workers and Management, which, in
turn, increased productivity at 3% per year (ave).
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11Nov 1986
To:
ABSENTEEISM
When year ended on 30th Sept., we hope, the production people must have reached their targets. But for absenteeism control (reduction),
you have time till end December to achieve your targets! And I hope
you are all working very very
hard, with less than 2 months to
go !
If I remember correctly you achieved 0.8%
reduction in 1985 (1.6% for P-PACK), and you had
set a target of another 0.8%
reduction in 1986.
We will meet in Jan' 87 (3 p.m. on
9.1.87 - C4 conf. room) to review. Each
of you will
make a quick,
identical presentation - and also
reveal your target & action
plan for 1987. Have we reached a
stage of "participation"
where we can invite Union - office bearers to this meeting ?
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