Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers /
Union Leaders, following a period of strike / Go slow / Murders (1979 -
1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open /
honest communication led to a remarkable atmosphere of trust between
Workers and Management, which, in turn, increased productivity at 3% per year
(ave).
|
24 Mar 1980
To:
Dear friends
Did you
notice anything unusual about this month's
pay-packet?
For
most of you, of course, it must have
been heavier than ever before, due to
- Overtime wages at 20% of normal wages (3.2 % in December' 79)
However,
that is not what I meant when I said
"unusual".
I meant
the "Productivity Slogan"
on the face
of the paypacket. The "Creative" amongst us
participated in the "Slogan
Contest". Now one
slogan will appear
on each month's pay-packet.
But surely there are
more than 12 creative employees in the company!
And here is
their chance to make the pay-packet most unusual.
"Productivity
Message" Contest
1. Within 30
days of the appearance of a
slogan on the pay-packet, send in your "Productivity Message" on the
same subject/theme as the slogan, in fact, the slogan should be the title of your message.
2. The message
should highlight the
importance of that subject/theme to
the overall productivity
of the company.
To support your
theme, the message
may highlight the "good" work
being carried out
by employees in
distant corners of the
company and be inspirational
to the readers.
3. Message
should be typed/legibly handwritten
and not more than 200 words in length.
4. Message could be in English/Marathi/Hindi.
5. The
author's name must not
appear anywhere on
the message itself. Send a
separate covering letter. The
contest is open only to the Bombay based employees of
L&T TENGL & EWAC.
6. Message
should be sent
to Mr. C.M. Srivastava (Industrial Engg.
Dept.)
7. A panel of
judges will evaluate the messages
received and select the
best for printing (with
the Author's name) and
enclosing with the
pay-packet 2/3 months later.
9. Once an author's message
has been
adjudged best and awarded the
prize, the author will not
be eligible for another
award/publication for the following 12 months. However, if
his/her another message
gets adjudged "best", once again,
the same will
receive a 'complimentary' award of Rs. 50/- and
the message displayed on
the notice-boards. In such an event, the next-best
message will get the rs. 200/- award
and publication with the
pay-packet.
The race is
on !
The authors
of L&T arise !!
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