DID THE UNION DELIVER ?

Synopsis: Communication For Productivity Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave).

5 Jan 1987

To:

Group Jt General Managers &  Dy. General Managers                

DID THE UNION DELIVER ?

Sub :  p r o d u c t i v i t y

I enclose herewith  -

1.  Copy of a letter dt. 11.4.84 written by me to Mr. _________(Gen.Secy. BKS

Union-Powai)

2.  Annexure to the letter (pertaining to your area of operations).

Vide this letter, we had informed the Union what were the productivity levels achieved during the currency of the 1979 Settlement.   The  workmen and   the Union  were  to  make  an improvement  of  25% over  these  figures.   It is nearly 33 months since we signed the Agreement.  It would therefore be worthwhile to take a stock of where these figures stand.   I would  highly appreciate  if  you could  send me  a  statement showing against each item

a.        Average figures of 1979 Settlement.

b.        Average of the Oct - Nov - Dec 1986 figures

c.        Percentage -increase.

This would help me to write to the Union once again.

With kind regards.

H.C. PAREKH