Hi Friends,
                                              Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do.
                                                  There is just no time to look back, no time to wonder,"Will anyone read these pages?"
                                       With regards,
                                       Hemen Parekh
                                       27 June 2013

Wednesday, 12 March 1986


Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave). 

12 Mar 1986


Dear Colleague


Westinghouse's Cultural Revolution

A new film is making rounds of Powai these days - a red film ! It is  titled "We  learn from the  Japanese" - and  describes experiences  of  few  American  companies  in  raising  their productivity by adopting some Japanese attitudes and values.

All  those who have  seen  it are highly  impressed with  it. Those of you  who would like  to see it  and show it  to your "associates"   -  (they   don't  call   them   "managers"  or "supervisors" or "workers" in Japan  !) are welcome to borrow it from Mr. Inder Sethi (extn. no. 451).

But before  you screen this  film, I would  urge you to  read the enclosed  chapter  from a  book  titled WORKING  SMARTER. Having read it, please  circulate it to as  many "associates" of your department as  you can.  (This is because one  of the companies portrayed  in the film  is Westinghouse !.)  And in case you feed inclined to  read the entire book, please phone my secretary - Cynthia (extn. no. 307) to loan it to you.

And at the end of it all, tell me,

"Shall we  wait till  "Employee participation in  Management" becomes a  bargainable issue  (or even worse  - a  legislated issue  ), kicking and cursing our way  to the 21st  century ? Do we need a "Management-Circular" on the subject ?

Shall  we,  already  now,  decide  to  share  our  powers  of decision-making  with  our  "associates" when  sharing  still remains a pleasurable experience ?