Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers /
Union Leaders, following a period of strike / Go slow / Murders (1979 -
1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open /
honest communication led to a remarkable atmosphere of trust between
Workers and Management, which, in turn, increased productivity at 3% per year
(ave).
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4 Sep 1981
Dear Mr.
Grover,
Sub:
INDUSTRIAL RELATIONS PERSPECTIVE-PART-I
We are happy
that we got an opportunity to discuss with you and your colleagues on 27th
August 1981. The matter of deteriorating Industrial Relations Climate in our
country with special reference to the city of Bombay.
As made out
in our letter of 11th August and during our discussions, the
Ministry of Labour has decided to ‘conduct an in depth study of growing
violence. We have ourselves had a limited experience of violence. But the seeds
of violence are likely to be present in any organizations. I would therefore, like
to record my views on the presence of such seeds.
My thoughts
have been illustrated in the enclosed paper.
I have also
summarized the conclusions of the situation in the end of the above said paper.
I have, you
would find the information useful for your study. I would be happy to hear your
views on my paper. I would also like to receive a copy of your final report as
and when ready.
With kind
regards,
H.C. PAREKH
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