Hi Friends,
                                              Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do.
                                                  There is just no time to look back, no time to wonder,"Will anyone read these pages?"
                                       With regards,
                                       Hemen Parekh
                                       27 June 2013

Friday, 30 November 1979


Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave). 

30 Nov 1979


Dear Friends

Whom does it hurt?
In our Notice dt.  28th instant  I  had explained  to  the workmen  that their agitation for reinstatement  of 8 workers is both  unfair and unjust.  We had also  advised the workmen to immediately  withdraw their action  of 'Go-slow' which can only hurt their own interest in the long term.
Despite   this   advice,   the   'go-slow'   is   continuing. Apparently  better  counsel has  not  prevailed.   This is  a matter  of  regret  and considerable  concern.   Already  the transport and  the canteen services are  disorganised and the workmen  are suffering.   If production  losses  pile-up, the workmen  cannot expect to remain unaffected.   The Management shall  not  remain an  idle spectator  should  this 'go-slow' agitation continue.
We  once  again  appeal   to  the  workmen  to  withdraw  the agitation at  once and adopt  democratic methods for settling their grievances, if any.
For nearly  18 months,  the  Union  has delayed  the  court-proceedings  in the matter  of 8 workmen.   It has taken the Union almost 18 months to file their Statement  of claim before the  Court, in October'79.  All along, the Management has shown anxiety to expedite the case.
For those of  you,  who  are  not  completely aware  of  the undertaking given by the Union, not  to agitate on any of the issues covered  by the Settlement  dated 17.3.1978,  the same is reproduced alongside.
We look forward to your cooperation in the withdrawal of the agitation and in the restoration of normalcy.


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