Hi Friends,
                                              Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do.
                                                  There is just no time to look back, no time to wonder,"Will anyone read these pages?"
                                       With regards,
                                       Hemen Parekh
                                       27 June 2013

Wednesday, 28 November 1979


Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave).

28 Nov 1979


Dear Friends


It  is reported  that the  Bharatiya Kamgar Sena at a Gate Meeting held on Friday, the  23rd November 1979, directed the workers to resort to  'Go slow' in work to secure the demands of reinstatement of  8 workers, full wages for  the period of suspension  of  operations  & subsequent  strike,  additional ex-gratia  bonus,  etc.    in  response  to  this  direction, workers, particularly  key personnel, have  started absenting from  work, work to  rule,  go  slow, refusing  overtime etc. Which  have  disrupted  the  essential services  in  canteen, transport etc.  The  shop floor workers have also slowed down their performance in work  and are resorting to sporadic work stoppages  under the pretext  of  non-availability of canteen services on time.
Employees are  aware  that the  issue of  reinstatement  of 8 workers  has been  referred to  industrial  Tribunal for  its adjudication and the  issue of payment of full  wages for the period of suspension  of operations and strike  is before the Arbitrator in accordance with  the Settlement dated March 17, 1978. In this Settlement the Union/workmen   have categorically  agreed  not  to  resort  to  strike,  go  slow tactics and  any other type of agitation on these two issues and  that  they shall  cooperate  with  the Management  in maintaining   discipline and improving production and productivity.
The actions on  the part of workmen, described above, amount to  serious  misconducts  under  the  Standing  Orders, and illegal strike/unfair labour practices in  contravention of the provisions of  the industrial Disputes Act and Maharashtra Recognition  of  Trade  Unions &  prevention  of Unfair Labour Practices  Act.  These acts are also in breach of the terms of the binding Settlements dated March 17, 1978 and January 12, 1979.
All workers are hereby advised not to indulge in such indisciplined and illegal acts and to restore normalcy forthwith.
Although, the issues/demands raised by the BKS Union are subjudice, it would have been more natural for  the Union to discuss these  matters with the  Management across  the table in a peaceful and congenial working atmosphere, rather than resorting to unjustified direct action.


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