Synopsis: Communication For Productivity  
Letters written to some 7500 Workers / Managers /
  Union Leaders, following a period of strike / Go slow / Murders (1979 -
  1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open /
  honest communication led to a remarkable atmosphere of trust between
  Workers and Management, which, in turn, increased productivity at 3% per year
  (ave). 
 | 
 
To:
Dear Friends
It  is reported 
that the  Bharatiya
Kamgar Sena at a Gate
Meeting held on Friday, the  23rd
November 1979, directed the workers to resort to  'Go slow' in work to secure the demands of reinstatement
of  8 workers, full wages for  the period of suspension  of 
operations  & subsequent  strike, 
additional ex-gratia  bonus, 
etc.    in  response 
to  this  direction, workers, particularly  key personnel, have  started absenting
from  work, work to  rule, 
go  slow, refusing  overtime etc. Which  have 
disrupted  the  essential services  in 
canteen, transport etc.  The 
shop floor workers have also slowed down their performance in work  and are resorting to sporadic work stoppages  under the pretext  of 
non-availability of canteen services on time.
Employees
are  aware  that the 
issue of  reinstatement  of 8 workers 
has been  referred to  industrial  Tribunal for 
its adjudication and the  issue of payment of full  wages for the period of suspension  of operations and strike  is before the Arbitrator in accordance
with  the Settlement dated March 17, 1978.
In this Settlement the Union/workmen  
have categorically  agreed  not  to  resort 
to  strike,  go 
slow tactics and  any other type of agitation on these two
issues and  that  they shall 
cooperate  with  the Management  in maintaining   discipline and improving production and
productivity.
The actions
on  the part of workmen, described above,
amount to  serious  misconducts 
under  the  Standing 
Orders, and illegal strike/unfair labour practices in  contravention of the provisions of  the industrial Disputes Act and Maharashtra
Recognition  of  Trade 
Unions &  prevention  of Unfair Labour Practices  Act. 
These acts are also in breach of the terms of the binding Settlements
dated March 17, 1978 and January 12, 1979.
All workers
are hereby advised not to indulge in such indisciplined and illegal acts and to
restore normalcy forthwith.
Although,
the issues/demands raised by the BKS Union are subjudice, it would have
been more natural for  the Union to
discuss these  matters with the  Management across  the table in a peaceful and congenial working
atmosphere, rather than resorting to unjustified
direct action.
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