Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers /
Union Leaders, following a period of strike / Go slow / Murders (1979 -
1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open /
honest communication led to a remarkable atmosphere of trust between
Workers and Management, which, in turn, increased productivity at 3% per year
(ave).
|
31 Aug 1984
To:
Dear Friends
Here is another.
This time it is not about Gujral
but by Gujral. Although Gujral has
called it "industrial
Sickness", I was tempted to call it,
"GUJRAL
STRIKES AGAIN";
And this
time he strikes at the managements of
Public Sector Units - for allowing themselves
to be "hijacked by land-based
Guerillas who hold industries
to ransom to enforce their own selfish demands".
The message
is loud and clear.
u freedom of speech and constitutional dissent -
YES
u minority trying to paralyse and throttle production - NO
As far
as Powai is concerned, we have no major outstanding bargainable
issues. The only remaining issue is:
"How to
increase Productivity?"
But productivity
is not a bargainable
issue and anyone trying to
hijack productivity must
be dealt with accordingly. We cannot
allow productivity to be
held at ransom. Our next-door neighbour Swami Chinmayanandji would tell us:
"Practise
Religion as though Death has got hold
of you by your hair".
And our
religion today is to push
productivity and discipline to
the highest possible level.
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