Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave).
17 NOV 1986
Of course, that would depend upon your knowledge of
- What is PROJECT WARM
- What is it trying to accomplish
Considering that the project was first announced as far back as March 1980, these may seem like silly questions!. But if you don't know, don't feel shy to come and ask me. Feeling shy is worse than feeling silly!
One look at the ACTION-PLANS, framed on the walls of my cabin, would be sufficient to answer these questions. But you are always welcome to join me for lunch (check with Cynthia one day in advance) and seek further clarifications.
But the more important question is:
"What is your role in this project as a Personnel Officer?"
That, I am afraid, I cannot answer ! You must answer that yourself.
Your 'role' is what you make it out to be. You alone can decide the depth of your involvement. You could choose to be a passive bystander or you could choose to play the centre-field: It is all up to YOU !!
- to what extent you have decided to get involved personally
In the meantime, if you have not already seen the film "People and Productivity : We learn from the Japanese", I suggest you do.
With kind regards,