Hi Friends,
                                              Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do.
                                                  There is just no time to look back, no time to wonder,"Will anyone read these pages?"
                                       With regards,
                                       Hemen Parekh
                                       27 June 2013

Friday, 28 December 1984

THE FUTURE - SHOCK

Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave). 

28 Dec 1984

To:

Dear Friends

                                  THE FUTURE - SHOCK

Last week one worker  asked me, "Sir, for  1983-84, when will the "Balance-sheet"  be released?  We are  anxiously awaiting to know the company's performance".
I replied that, I could not tell him for sure but  I expected it to be published by March 1985.
"But, why the anxiety?", I asked.
He was frank.
"Sir,  I remember  your circular  on Mount  Kailash and  I am worried whether  our profitability in 1983-84 will  be better or worse than in 1982-83".
So  here  was  one   person  who  remembered  a  4-month   old circular'. I hope  he is not the only  one and that there  are many others who remember this circular.
But more than that,  I hope those thousands of  employees who might have forgotten the circular, are all  working very hard right now  to ensure that  1984-85 turns out  to be  a bright year for profitability.
There  is nothing.' that we can do now  as far  as 1983-84  is concerned.   The  past   cannot  be  changed.   Whatever  has happened has happened  and we will all  know when the  figures are published.
But the future  is for us to make - through  our own internal cooperation, harmony and hard-work.
And after  reading the  following articles,  if you  think we should, somehow, try to avoid the future facing,
u    Vulcan-Laval            
u    Dunlop   and           
u    General Motors,

write to me and tell me How somehow?

H.C. PAREKH

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