Hi Friends,
                                              Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do.
                                                  There is just no time to look back, no time to wonder,"Will anyone read these pages?"
                                       With regards,
                                       Hemen Parekh
                                       27 June 2013

Monday, 18 June 1984


Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave). 

18 Jun 1984

Dear Friends
Mr.  Sethna  (GM -  Gr.II) has  written  to me  (see  enclosed note).   Mr. Sethna  is a man  of  few words and  normally  he prefers  to say those  few words  face to face  - and  without mincing I
He could  have simply walked into my  room and said those  few words.
But he chose to write.  That could mean two things:

         His message is not meant  for me alone but for all 10,000 odd people in the
          The message is grave.
And what is the message ?
Simply stated, it says,
"If we don't  take serious notice, get-up  and fight back like hell,  the flood of international  competition which is about to  submerge Gr.II, may drown  the rest of Powai as well, before long !"
In  a  recent letter  to  the  shop  representatives,  I have narrated how the Rising Sun  (Japan) is about to wipe-out the American  Car  industry  -   and  how  American  Workers  are fighting back like hell  'to save jobs'.   Borrow this letter from your Shop Rep. and read it.
Then compare the situation in Group  II with the American car Industry and ask:

Will we be able to save our jobs ?
In  the past,  when  we  were  literally  driven out  by  the competition  from   the  manufacuture  of  drilling  a chinery (Madh) and packaging machinery, we  somehow saved the jobs of some  400 employees -  redeploying them in  other units which did  not need  them -  even  though this  meant  lowering the productivity of those  units and increasing their costs.  And one such unit was Group II !
And next  time when  the catastrophe  strikes, what  shall we do? or  better yet, is there  anything that we can  do NOW to prevent the occurrence of "next TIME"?

We can certainly do something (provided it is very soon) to prevent the "NEXT TIME " .

u    We can increase our productivity
u    Produce faster by working harder
u    Thereby reduce costs
u    Challenge Japan
u    Get orders
u    Keep busy
u    Save jobs


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