Hi Friends,
                                              Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do.
                                                  There is just no time to look back, no time to wonder,"Will anyone read these pages?"
                                       With regards,
                                       Hemen Parekh
                                       27 June 2013

Tuesday, 8 April 1986

PROJECT ASH

Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave).

8 Apr 1986

To:
Dear Mr.                     

Project ASH


If  this sounds  like Sherlock  Holmes and you  wish  to know more about  this project, drop  into my office next  time you are in Bombay.  Give me a few days notice.

In the meantime I am enclosing herewith  a list of the topics on  which 0&M  Dept-Powai have issued  operating-procedures, over the past  15 years.  Directly  write to Mr.  R. Sarangan( Powai), in case you  wish to have a copy  of any one of these. This  is  accumulated  wisdom  of   the  organisation  -  the Software -  represented by S in ASH!  Can  you guess what A & H stand for?


Regards,

H.C. PAREKH

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