Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave).
1 Jan 1980
THE NINETEEN EIGHTY
A very happy new year to you all. To your families just as much.
Raj Kapoor, in his film "Boot-Polish" sings "What is it that you hold in your hands, little children?"
And the children sing back "Our future is what we hold in our hands; we have the fate at our command".
We all wish, our children could say the same. That is in our hands.
Only we, the people of Powai, could make it possible for our children to face the future with confidence and courage.
Let us, therefore resolve, on this New Year day, to work together for an everlasting "Peace in Powai".
With more than 7,000 souls at work, Powai is perhaps the largest "Industrial Democracy" in Bombay. Differences of opinions (on how best to resolve problems) are an essential feature of a healthy democracy.
We must not allow our differences to disturb the Peace in the year of Jesus Christ - 1980. We owe this to our children.
We hold their futures in our hands.