Hi Friends,
                                              Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do.
                                                  There is just no time to look back, no time to wonder,"Will anyone read these pages?"
                                       With regards,
                                       Hemen Parekh
                                       27 June 2013

Monday, 5 January 1987

CONGRATULATIONS !

Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave). 

5 Jan 1987

To:

Dear
(Shop Representatives in Maintenance Dept.)

CONGRATULATIONS !

Thru: Resp. Manager


A few days back DAK came and told me that he is receiving very good co-operation from all of you in removing bad practices and improving productivity. I wish to congratulate you for setting an example to others in your department. Please keep it up so that this message can spread throughout Powai.


With regards.

H. C. PAREKH

No comments:

Post a Comment