Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave).
8 MAR 1985
MR. & MRS. DESAI (Chairman)
It gives me great pleasure to welcome Swamiji amongst us today. When I say that we have been eagerly waiting for this day, I know I am not alone in feeling so. Thousands of L&T-ites have eagerly awaited this evening.
I also welcome all of you who have come out in great numbers to listen to Swamiji.
Whereas it is my pleasure to welcome you, it will be your pleasure to listen to Swamiji talk about
"Secrets of Efficiency"
Thousands of years ago, on the battle field of Kurukshetra, Arjuna told Lord Krishna,
"I am your disciple, you be my teacher".
It was then that Lord Krishna gave Arjuna the divine knowledge of Karma-Yoga, and finally said,
"Now with a strong determination, arise, 0 son of Kunti and fight this holy-war against the evil."
This evening I request Swamiji to accept 7000 L&T-ites as his disciples and tell us the relevance of Karma Yoga to the men and women of this industrial society in the year 1985.