Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers /
Union Leaders, following a period of strike / Go slow / Murders (1979 -
1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open /
honest communication led to a remarkable atmosphere of trust between
Workers and Management, which, in turn, increased productivity at 3% per year
(ave).
|
7 Feb 1985
To:
A GROOVY
SUGGESTION ?
You gave me
some papers on this when we met at lunch-cottage a few weeks back.
Subsequently
I have discussed the entire technical - details with Mr. Hingorani & Mr.
Samant, and I have requested them to explain the same to you.
What we are
doing at present is not right (as per our collaborator) and they would like us
to switch-over to groove-less welding as soon as we can master the technique.
For the moment, grooving does help reduce the risk of rejection and I propose to bring this fact to the notice of the Suggestion-Committee during its next meeting.
For the moment, grooving does help reduce the risk of rejection and I propose to bring this fact to the notice of the Suggestion-Committee during its next meeting.
In any case,
I am personally happy that you are taking such active interest in cost
reduction/quality-improvement ideas.
The managers
tell me that soon they will the putting-up, on notice-boards, a list of
problems, seeking employee-suggestions on how to solve these.
When this
happens, I do hope, you and you colleagues will come forward in a big-way with
lots of innovative ideas (of course then suggestion -box !). I am myself,
looking for ideas to boost the suggestion-scheme and would welcome your help. I
have already listed some which KMK can show you.
Regards
H.C.PAREKH
No comments:
Post a Comment