Synopsis: Communication For ProductivityLetters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave).
6 Feb 1985
HERE COME THE INTRAPRENEURS
Americans are fond of coining new words and what they mean by "Intrapreneur" will become clear when you read the enclosed article.
A word is only a symbol for a concept. Concept comes first, the symbol later. But the concept itself follows a certain behaviour.
In this article, the author speaks about innovative behaviour in large firms - or rather a lack of it - and what some of the companies are trying to do about it.
The question being raised is :
- many layers of hierachy
- centralised decision-making
- controls from the Top
- rigid structures of reporting & analysis
- intolerance for failure etc. etc.
- innovations are doomed to failure in large companies?
- lack of innovation is a price a company must pay for growing big ?
But even if it be so, the kind of innovation that is being mentioned in the article, largely concerns "new products".
- process innovations &
- procedure/system innovations &
- people re-novations &
Must these too suffer as a company grows big ?
And even if we assume for a moment that Powai has grown big (a somewhat dubious assumption ! ) what,
" - resources and freedom to pursue own ideas,
- cutting back on traditional red-tape,
- endless meetings and other obstacles"
are holding back the innovations of the kind which I just mentioned ?
Or is it that, these are merely convenient scape-goats ?